How
to Develop a Thematic Release
Program for Channel Marketing
by
Jeffrey P. Geibel, APR,
Geibel Marketing & Public Relations
Channel
marketing often requires slightly different sales and marketing
messages for different channels. One way to address this would
be to have separate marketing programs for each channel. A
flexible and cost effective way to support these programs
is to develop a Thematic Release program for each channel.
A
Thematic Release is a tight, self-contained document that
takes a specific theme and uses it as both sales and marketing
collateral, and as a catalyst for the media to develop that
release into editorial coveragewith enough flexibility
for them to take that theme in a unique direction for that
publication.
A
Thematic Release can cover just about any topic - your technology,
your management's 'vision' (meaning how your products or services
will solve your customer's business problems), a commentary
on evolving industry standards (such as Wi-fi) or even contemporary
topics of the day (such as corporate accountability). One
common thread should run through all of your Thematic Releases,
however, they should all relate back to your competitive distinction
and sales message.
A
Thematic Release can be developed and distributed in about
a six to eight-week time frame. By that time, you should have
another theme to work on (maybe a half-dozen a year). With
a half-dozen cogent, content-rich Thematic Releases distributed
to the sales force and the media over the course of a year
(and of course, posted to your web site) you have gone a long
way to using public relations for its ultimate sales and marketing
purposecommunicating your credibility, competitive distinction
and sales messagedirectly to your different markets
(channels).
Here
are the characteristics of a Thematic Release, which serve
to quickly distinguish it from the more common, content-free
press release, 'white paper', case study or sales collateral:
A
Specific Focus or Theme: The Thematic Release is distinguished
by a specific theme in the first paragraph, which is expanded
and built upon in the rest of the document. It leaves no doubt
in the mind of the reader what the intent of the release is,
or where it is leading them.
Tie-In
to Industry Topics or Events (Extroverted Orientation):
Unlike the common self-absorbed press release, the Thematic
Release keys into industry events which serve as 'reader navigation
markers'. For example, if you're advocating a hosted application
(ASP), you discuss various alternatives, then your logic (bias)
for your application. A more typical self-absorbed release
would simply ignore the other options, hence causing the reader
to recognize the obvious bias.
Very
Tight Structureboth words and ideas: Anyone who
reads a great deal of material hates wasted words and useless
concepts (so guess how much prospects hate conventional releases
and sales collateral?). A Thematic Release gets right to the
point, and then 'moves through space with minimum waste'.
This serves to hold the reader's attention, and increases
their comprehension - which is exactly your marketing objective.
Lack
of Hyperbole and Jargon (Clarity): Hype and jargon are
dead give aways that the reader doesn't understand what they
are writing about. A fake usually hides behind obfuscation.
Plus, hype and jargon increase the probability of misunderstanding,
and will frustrate the reader. All good reasons to skip them
entirely, unless they are widely accepted acronyms. (Here's
an example: What does 'AMA' stand for? The American Medical
Association, the American Marketing Association, or the American
Motorcycle Association? It all depends on how the reader is
accustomed to seeing that reference. So it is best to spell
out your intended use).
As
Many Content-Rich Quotes as Possible: If you (or your
reference account customers) are going to say something, then
be specific and stand behind it. The emphasis here is 'content-rich'.
The speaker's comments should complement the narrative of
the Thematic Release - in other words, skip the simplistic
phrases such as "We have good products, great employees and
wonderful customers" (That is an actual published quote).
Why are you different than your competitors? What problems
do your products solve? Why should someone buy into your approach?
C-level
executives are accustomed to giving (and receiving) a '30-second
elevator speech which serves to introduce, position and explain
their company to someone who is unfamiliar with them. In a
similar manner, the Thematic Release can explain any given
element of your company's existence: technology, products,
business model, strategy, competitive environment or potential,
just to name a few. When developed explicitly for your marketing
channels and distributed across them via the sales force,
your web site and the media, the Thematic Release becomes
a powerful tool for using public relations methodologies to
help you accomplish your sales goals.
© 2003 by Jeffrey P.
Geibel. All Rights Reserved. Thematic Release is a service
mark of Jeffrey P. Geibel.
Jeffrey Geibel, APR, is the
principal of Geibel Marketing & Public Relations, a Belmont,
Mass- based provider of sales-oriented public relations and
marketing services. He is the creator of the Sales Autopsysm
diagnostic methodology, and created a public relations program
for Mike Bosworth, a cofounder of Customer-Centric Selling(tm).
He is professionally accredited in public relations and a
widely-published author. The Sales Autopsysm and additional
articles are available on his web site at www.geibelpr.com
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